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Diana McCarson

美国

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Michael Todd Beauty

I purchased my Sonicsmooth Pro + device…

I purchased my Sonicsmooth Pro + device and it stopped charging. I reached out to Customer Care at Michael Todd Beauty and they responded quickly with options to resolve the issue including honoring their warranty. It is often difficult to receive responses from Customer Care these days so it is significant that I received a quick response. The fact that they stand behind their products is also huge. I am happy with the device so was really upset when it stopped charging. I am so glad I will have this resolved at no cost and be able to continue using this great item!

2026-02-16