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Cynthia Carter

美国

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Vashale

TikTok shop SCAM!!

This has been the absolute worst experience! Ordered November 9 2025 paid expedited shipping plus purchase insurance. Got the tracking it says it’s coming from china even though it’s supposedly in the USA! Tracked until the beginning of December when it showed delivered, meanwhile I never received my order. Reached out to customer service filling them in they offered 15% refund and I refused told them I paid for expedited shipping plus purchase insurance that should cover me not receiving my order that I wanted full refund. Now it’s middle of December they offered 60% refund and to resend me my order. I agreeed I was told 7-15 days it would be delivered. Now it’s January 2026 still no refund nor has my order been delivered for the 2 time! I email customer service again for a full refund they tell me 15-21 business days. It’s the end of January still no refund and every email they keep telling me same thing over and over! Now it’s February still no refund! This is the absolute worst experience and company ever! I’m thinking it’s SCAM!!!! Be aware if you see this company on TikTok shop!

2026-02-17