Exemplary customer service
Customer service is definitely commendable. Very responsive and professional. Resolved my concerns promptly. Jewelry boxes were accidentally damaged when I received it due to delivery person’s failure of not dropping package in the right location. It’s not Tang Heritage’s fault, but they replaced it with no questions. I am ordering again in the future not only because their products are of great quality and speaks authenticity, but mostly because of how impressive their customer service is. Thank you Lin. BTW, I ordered the fire horse bracelet and I absolutely love it. It looks beautiful on my wrist.