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Sophie Richard

法国

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VidMuse

🚨 DON'T USE IT !!! NO ONE WILL REFUND YOU AND YOU ARE GOING TO PAY A LOT !!!!

🚨 URGENT - No Response After 72+ Business Hours / A lot of people don't have any response. Don't use this website. Project ID: 62a0ccc9-4e73-473d-a4d3-b5db1023fecd I submitted feedback tickets 72+ hours ago with no response and need urgent assistance. ISSUE SUMMARY: I paid for TWO complete replanning cycles (~8,000 credits total) due to REPEATED SYSTEM ERRORS, not user changes. BOTH times, I explicitly validated the script/synchronization BEFORE generation. The AI system failed to execute correctly BOTH times. TOTAL DAMAGE: - ~8,000 credits spent - Unusable deliverable - 72+ hours waiting for support response for now - but a lot of people waited for so many time without any answer at all. REQUEST: Full credit refund OR free technical intervention to manually correct the project without additional charges. I have screenshots documenting all issues. Please escalate this case urgently. Thank you.

2026-02-18有帮助 1