G2G2G★★★★★
Small update!!
After a long time, I want to give an update. I did get my money back from G2G, and I appreciate that.
However, the biggest problem is still the support team. G2G really needs better support staff — people who respond in a human way, show understanding, actually read what a customer writes, and understand that someone who may have been scammed does not want stupid copy-paste replies.
Customers should also never be threatened or pressured by sellers. People who do that should be banned immediately, because it damages the company’s reputation and trust.
If G2G improves its support and takes stronger action against bad sellers, I believe the company can move in a better direction. If not, I think it will keep losing customers because of the poor support experience.
2026-03-14有帮助 2
G2G2G★★★★★
Sellers Threatening Customers – Very Disappointing Experience
I honestly don’t even know where to begin, but I need to share my experience with G2G.
Before purchasing, I checked Trustpilot. I saw both negative and very positive reviews, so I decided to give it a try and place two orders: 1771346296512IJ00 and 1771272512236R8WY.
Unfortunately, both orders went wrong.
For order 1771272512236R8WY, I purchased a tivi.one Subscription 12 Months Account from a seller named Rostom_41. The account I received was useless because it required changing the MAC address, which is very difficult to do. According to consumer law, you have 24 hours to request a refund if you are not satisfied. I requested a refund, and at first, the seller agreed. I thought that was professional.
However, when I officially processed the refund request, it was rejected. So from the beginning, things were already not going well.
Then with order 1771346296512IJ00, from seller Majotori, the situation became even worse. I purchased a tivi.one Subscription 12 Months Account (Global), but I received the exact same login details as another IPTV service I had already bought. I politely informed the seller that this was incorrect. I waited for a response but received none, so I requested a refund.
Suddenly, the seller came into the chat with a very aggressive attitude. He started threatening me, saying that if I did not remove my negative review, he would refuse to cooperate and I would not receive a refund.
This is completely unacceptable.
Sellers threatening customers for leaving honest reviews should never be tolerated on a platform like G2G. G2G really needs to monitor their sellers more carefully, especially when sellers intimidate customers.
I would like G2G to contact me through their ticket system. I expect a serious apology from both the sellers involved and from G2G itself.
Very disappointed.
2026-02-19
