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Fiona

英国

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Oyo Skincare

Impossible to cancel, terrible communication

Didn’t like the product, wasn’t for me but wasn’t going to ask for a refund, each to their own. However I did want to cancel. Only way to cancel is to email which I did in December. Cut to February and they keep trying to take payment, I email them twice more to tell them to stop, today, they finally managed to take money from my account. I emailed them AGAIN. Still nothing. Business who are incapable of responding to the only means of communication they give you are shady.

2026-02-19