Horrid UK customer support
Horrid UK customer support. There’s a girl called Adriana in technical support and god knows how she got this job. She has 0 clue what’s going on, 0 understanding of what I am saying. It’s always a “I’ll have to ask my manager”… didn’t even know what a MAC address was. Avoid this company if you can because wow. “Speak to the machine manufacturer” I am the machine manufacturer. Doesn’t take responsibility of issues with the card reader and the only thing they do is restart the card reader which I am more than capable to do myself. Horrible horrible. Please avoid.
