Terrible airline AVOID AT ALL COSTS
Terrible airline! Worst I’ve ever flown with! Arrived at Bangkok airport on the 18th to see my flight had been cancelled with absolutely no email or any type of notice given to myself. Sent back and forth around the airport spoke with china eastern staff at desk and was told to call the number off my booking! I refused and finally was seen at a desk to find another flight was rescheduled which was delayed by 3 hours. I then went to check in and they stated my bags were heavier than the 23kgs stated (I wasn’t aware baggage didn’t combine between passengers) despite having a 29 kg bag on the way there still with the heavy tag and the weight on it they called me a liar and demanded over 14000 baht for my luggage. Someone else advised that I can get a box at the front of the airport where they will seal and I can check that in. When on the flight the air staff are happy the bump into you even if you’re confined to your seat ( not overhanging the arm rest) they don’t apologise and if they need to pass you they will place their hands on you and push you aside as if you were luggage yourself! Terrible airline terrible staff!!!