Great customer service
I purchased a Vaultek safe for my truck about 5 years ago and was very happy with the product. The controls stopped working so I contacted the company. They offered to service it even though it was out of warranty, with no cost to me except to ship it there. It was not repairable, but they sent a like-new refurbished unit that works just like brand new. I was very impressed with their level of service and they have earned a lifelong customer.