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Bobbi Miller

美国

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NOBULL

I received a defective left shoe

I received a defective left shoe, but the representative that I spoke to using the chat feature was quickly responsive and offered a refund or a replacement pair of shoes. On the inside of the structure of the shoe itself, something out of place was causing pressure and pain when wearing the shoe. The top of my foot was bruised after wearing the shoes only once. It was only happening on the left shoe so it seems to be some kind of isolated incident or fault within the assembly process since the right shoe is completely fine and comfortable. I am otherwise very satisfied with the shoes and am looking forward to getting my replacement pair!

2026-02-25