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Josh Bass

美国

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Wool & Oak

Horrible experience

I ordered the Porto 14” on December 18 with a four-week delivery estimate. It has now been pushed to April - four months for a premium-priced bag. I was fed repeated “3–4 week” timelines that kept moving, and only after repeatedly pressing them did they admit the real restock date. Offering just 15% off after missing the original timeline by months is terrible. If you charge premium prices, you should deliver like a premium company, not screw over your customers. All of their customer response emails were clearly written by AI. Horrible experience!!

2026-02-26