DO NOT BUY A 3D PRINTER FROM THEM, GARBAGE PRODUCT AND ZERO CUSTOMER SUPPORT HELP
Their 3d printer arrived having issues out of the box alongside having physical defects from manufacturing. Immediately began the process of trying to reach out and get help from them, for 6 weeks they have given me the runaround, they will respond and say they're looking into something and then not respond for a week to two weeks at a time, I will have to send multiple emails to them to even try to get one single response, but it's always some generic excuse. Had they responded promptly I would have been within the warranty window, but they purposely try to drag things out and not respond I think so that they can say oh it's been too long. It has been an absolute nightmare trying to work through this with them and I spent over $340 with them. Avoid at all costs