Agent Bob
We were extremely careful about our flight arrangements for this trip. It was necessary to book our family trip using ten 1-way tickets rather than 5 round-trips, because it reduced the cost significantly. When we booked with Justairticket (which is a travel agency), our cost was set and we booked our tickets. Shortly thereafter, we were contacted with the bad news - the price at which we had booked had increased. Unfortunately for us, our other nonrefundable 1-way tickets were already paid for and our options at that point were limited. We paid about 115% of what we booked. I spoke with a kindly agent, Bob, who was unable to help with our dilemma because he was wearing a headset far away in India. Nice guy, but I don't think our paths will cross again, because I will not ever again be working with Justairticket. Fare well, Bob.