If there was a way to leave a negative…
If there was a way to leave a negative stars review, I would....I'm a licensed contractor in MN, and I've used them before, had no issues. This time, I paid for what was advertised as a 7.5 hour class.... After 5 1/2 hours I'll never get back, listening to an instructor named Barry who was supposedly a contractor, but doesn't know anything about construction, and is probably the most idiotic, but yet condescending person ever to teach a class, the class ended with just under 2 hours left on the timer. So, per the instructional video, I rewatched parts of the class, but the timer is stuck. Today, I called customer service, to see if this problem could be fixed... The first couple reps were polite and professional, but for whatever reason, when I was on hold the 3rd time, the connection was severed. So, I called back. Got another rep that was rude, argumentative, said "I did the class too fast" (that's not possible, no way to skip) and argued that the timer was working properly despite being told by the other 2 previous reps that it was stuck. Needless to say, demanded my money back, even though I've wasted 5.5 hours of my life on this class, I'd rather jam sharpened pencils in my ears than listen to Instructor Barry utter one more flipping word. I've been a contractor for 15 years, i do continuing ed every year, and this is BY FAR, the worst experience I've ever had.