No live agents, no customer support number
A host messaged me the day before the booking saying I needed four wheel drive to access the property, which I didn’t have. I canceled the booking and the host said he’d refund, but then ghosted me. Hipcamp opened a support ticket and I cannot get a resolution. There are no live agents to talk to and no customer support phone number. You can only communicate through some AI chatbot, which is incredibly frustrating.