Customer service experience
This is my first time buying a keyboard after 10 years of using, a friend recommended me to buy from them. When I noticed that I forgot to put my unit number so I contacted them and emailed about my situation hoping they would do something to change it before they shipped out and end up waiting so long for them to respond and still no answer till this day about my shipment address change. I even send a complaint email to them and yet no respond or answer from them. I felt like I got scam, my order number: #ATKGR37550