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Sebastián Yáñez

阿根廷

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EWA Language Learning

Warning about billing. Looks like a scam. Awfull customer service

I strongly recommend avoiding EWA Learning. My credit card was charged every month since July 2025 for a subscription that does not exist in my account. When I log into the application there is no active subscription, no purchase history and nothing that can be cancelled. Support repeatedly asked for an invoice, even though the problem is precisely that the subscription is not visible anywhere in the system. Despite providing transaction IDs and card details, the support team refused to properly investigate. This is extremely poor customer support and raises serious concerns about their billing practices. A company that keeps charging users for invisible subscriptions and then refuses to help should not be trusted with your payment information. I have now cancelled the card, opened a chargeback with my bank and reported the merchant to Stripe. Be careful before giving this company your credit card.

2026-03-05有帮助 1