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Carol Schmidt

美国

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Katamu

Exemplary Service…

There were a number of issues that Dominic and Katamu handled beautifully with my order. 1. I ordered the incorrect size; they changed it before shipping. 2. The pkg. was "not deliverable" according to the USPO and was returned to Katamu. I was upset as it was a birthday gift for my grandson. When the pkg. was returned to Katamu, it was shipped to my grandson's home. All of these issues were handled by email. Katamu was extremely responsive. Replies were received the same day as my email was written.

2026-03-05