Confirmed Booking But Hotel Refused It…
Confirmed Booking But Hotel Refused It – Very Unreliable Service I had a very frustrating experience with OYO. I made a hotel reservation through their platform and received a confirmation message stating that my booking was confirmed. However, when I arrived at the hotel, the reception staff informed me that they no longer work with OYO and refused to honor the reservation. This left me without accommodation despite having a confirmed booking and travelling to the location expecting everything to be arranged. It is extremely concerning that OYO continues to confirm bookings for hotels that apparently no longer cooperate with them. This shows a serious lack of communication and responsibility toward customers. Being left without a place to stay after a confirmed reservation is unacceptable and very stressful for any traveler. Based on this experience, I cannot recommend using OYO.