Customer Service 1 star
Order arrived and every sheet had stray ink on several images. Contacted customer service. No call back. Filled out their contact form, called, and emailed the next day. Finally spoke with Megan who had to constantly put me on hold because she did not have a clue. 45 minutes later they checked with art dept and found it was indeed THEIR error yet nothing they would do to get me new transfers now that it's Friday afternoon. Asked for a credit and no one has authority do do anything. Never could get a call back or response to emails. Only "your resolution has been updated" automated email. Finally get an email response from Maria who very obviously had no clue and had not read any of the communication and could not have cared less. Very frustrating and disappointing to see what has happened to a company that used to be incredible