The order took 7-8hrs...
The order took 7-8hrs to be processed... Context: I was drawing daily for 45 days (450 diamonds total) on a limited event to maximize my savings. On the last day i draw another 10 (200 diamonds) and still do not have enough to exchange an item. Then i ordered more diamonds on the last day at 12+pm, waited until 1 pm and still nothing so i just go about my day thinking it will be done before 4pm (game refreshes to the next day). At 330+pm, i checked and its still not credited to my account. Messaged customer service, typed in the required info and waited for 5mins before I message again to receive a reply from them 1 min later. At this point it is already too late. I wasted 45 days and 650 diamonds. The order went through near 8pm. Customer service was okay, not that bad and its not their fault but their compensation was 5% off my next purchase that expires the next day... Firstly, 5% is not that much compared to what i have put in. Secondly, it expires the next day. You already processed my order and you want me to make another order before tomorrow. Really disappointed in this, i did not have any issues with them until now and they will not be my go to seller for diamonds anymore. You can read my story and be the judge of it yourself. I would recommend other seller if you need it asap but if not i guess this could do...