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Matt Elasky

美国

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Snapmaker

Tool head pcb board

Hello, I just received my printer and while assembling it I made the mistake of putting the longer screws that hold the cable to the tool head in and wrecked all four tool head pcb capacitors. I know it’s was my fault but wish you would redesign this so that all the screws are the same length. I reached out to support and they won’t help me said I improperly misused the printer. Disappointed in support’s response as on the facebook forums this issue happens a lot and support helps out by shipping the new parts free.

2026-03-10已认证