bad experience
Hello, I am writing to make a formal complaint about my recent experience with your service. I used the Rebtel app and unfortunately had a very bad experience. I have already sent several emails explaining my issue, but I have not received any response regarding my case. Instead, I keep receiving promotional emails and advertisements, which is very frustrating. As a customer, I expect proper support and assistance when I report a problem. The lack of response from your support team is unacceptable. Please review my case as soon as possible and provide a clear response and solution. If this issue is not resolved soon, I will have no choice but to escalate the matter by submitting formal complaints and reviews on public platforms. I would appreciate your prompt attention to this matter. Manuela Hello, I am writing to express my indignation and make a complaint. I am a new customer and I used the app this morning to call Portugal. I had a balance of £4.20. At the end of the afternoon, around 4:05 PM, I called this number 00 351 923 309 030 and paid £4. What does this mean? I want my money back!