DataCamp has a broken grader and their…
DataCamp has a broken grader and their support team proved it. I failed the Data Analyst Associate SQL Practical Exam on the same sub-requirement twice. Same requirement. Both times. I contacted support expecting help. Instead, a support associate told me my code was wrong and sent me a replacement solution. That solution does not even address the requirement their own grader is failing me on. They sent me broken code to fix a broken grader and called it resolved. When I pointed this out with evidence, suddenly it gets “escalated to the content team.” Now I’m told to wait another 10 business days. This is the second time I’ve been told to wait 2 weeks for a problem DataCamp created. The first time I waited 14 days for a retake window that didn’t even need to apply to me. I am a paying customer. I have one exam attempt left that I cannot use because their grader is broken. My certification is stalled. My job search is stalled. And DataCamp’s response is to make me wait while they quietly fix something they should have caught before charging people money for this exam. This is not a learning platform issue. This is an accountability issue.