The Fireplace took forever to arrive
The Fireplace took forever to arrive. Trying to acquire an ETA was infuriating since Blue Flame does not asnwer their phones and do not return calls from voice messages. Eventually, we bought a Fireplace somewhere else and installed it -then- the Blue Flame item arrived. Weeks later, we offered it to someone else but, when we unwrapped it, we found it that it was damaged. We eMailed Blue Flame whose response was; "tough - too late".