Extremely disappointing experience
Extremely disappointing experience. I received two separate drones that would not turn on. The first was an X1 Pro from Amazon and the second was an X1 Pro Max purchased directly from HoverAir UK. The return process was just as frustrating. After submitting a return request, I received no communication and had to chase the company for updates. It took over a week of repeated follow-ups before they finally provided a return label. One defective product might be understandable, but two in a row suggests serious quality control issues. Combined with the slow and unprofessional handling of the return, this experience has completely put me off buying from HoverAir again.
