excellent customer service
My first purchase from FSJ was a pair of shoes that, unfortunately, were the wrong size because they were too big for me. So I contacted customer service to ask if it was possible to return them and exchange them for a new pair of shoes of the same model, but a smaller size. The support team was really kind. They offered to keep the wrong-sized shoes and that they would send me the right-sized pair for free. Yesterday, I received the right-sized pair, and I'm really happy. The support team was really kind, and I'm very satisfied