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David Groover

美国

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Vector Security

Horrible Customer Service

Horrible Customer Service. Noone can solve issues over the phone. I have wasted so much time and money with this company. Their website is horrible and online payment method did not work half the time so I finally got through to someone who helped me make automatic payments. Unfortunately, they only did it for our home and not our business so our business system got cancelled due to nonpayment. I called multiple times to try to get our business system back up but kept being transferred to different people where I kept having to regive my information and explain the situation. I finally was told I would recieve a call back, which never happened. After about a month of having no security at our business I tried to cancel and I am being told by people over the phone that they cannot do that and someone will call me back. I have yet to receive a call back and there isn't a option to remove the payment method from their website. Steer clear.

2026-07-13