Scam alert! Do not buy anything from this company!
Scam alert! Please read this before your order! Don't get fooled. Yes it's cheap but so is the customer service. It's actually worthless. Magcubic is a scam. Grqat product - until it's not working. I was sent a broken unit with a tilted projection. The sensor was not leveled and so it was useless. The box it arrived was in a cheap soft envelope with barely no padding to protect is and so the package arrived damaged. I immediately contacted customers service to begin the refund or the replacement of my doa magcubic projector that I ordered form the EU warehouse. Becauer there's barely any information on how to return it you have to contact them. Just to get a respons is difficult and once I did I was offered a "partial refund". Why the hell would I accept a partial refund for a fully broken projector? Thus began weeks of them trying to escape responsibility and blame me for not knowing how to use the keystone or automatic keystone or any other way they could claim I wasn't doing it right. They kept asking for more videos and images. When I finally sent them eveything - they stopped responding. It's been a month now wince I first contacted Magcubic. Imagine being a company so small minded you risk the reputation of your brand for a 150 euros. Whoever is in charge of the customer support needs to be fired immediately. I'm not returning a Ferrari. It's a cheap as projector. The money is not the point. It's the treatment of a customer that paid for a broken unit. I'll tell anyone and everyone and everywhere - Stay away from this brand. It's a complete scam. I'll do eveything now in my power to get back the money while trashing them wherever I can. I have our full conversation to share and images. Scam alert. Do not buy anything from this company.