Goplay not honoring refund policy
I don't like the lipstick formula because it accentuates the wrinkles in my lips. I don't like their customer service, if you can call it that. I asked for a refund within their guidelines on Feb. 25, and got an immediate automated response that they would contact me in one or two business days. On Mar. 3, a week later, I replied to that email saying that they hadn't contacted me. I got another automated response saying that they would contact me in one or two business days. Today is March 14 and I haven't heard anything back from them. Their phone number is in Singapore. They don't offer any other way to contact them. That is not what I call customer service. I don't know how to get a refund for this product I bought in good faith from this company that supposedly offers refunds if you're not satisfied.