“Over 2 Months Waiting – Not the Bow I Ordered”
I originally contacted this company to replace a broken bow with another one. What followed was over two months of delays, changing timelines, and poor stock management. After placing the order, I was repeatedly told the bow would be shipping soon. Each time I followed up, I was given another estimate that it would be arriving shortly. After waiting more than two months, I was finally told that the shipment had arrived — only to then be informed that they did not receive enough stock to cover my order, even though I had already been waiting all that time. To make matters worse, they could not tell me when more would arrive, which meant there was no clear timeframe after already waiting months. I was offered two alternative bows, but neither of them were within the same size and specifications as the one I originally ordered. Eventually I had to search their website myself and found something somewhat similar, though it still wasn’t what I originally wanted. The bow I finally received is fiberglass instead of laminated like the original, and unfortunately it feels slow, heavy, and quite clunky compared to what I ordered. To their credit, they did send a kids bow and arrows as compensation, but that doesn’t change the fact that the main product I received is not what I originally wanted and the entire process took far longer than it should have. Overall, this was a very frustrating experience with poor communication and inaccurate stock information, and I would not recommend ordering if you expect accurate delivery timelines.