Wrong item received
Sent a wrong item to me without consulting me first expecting me to “accept” the “free upgrade” when i initially paid for a different item in the first place. Was so hard to deal with the customer service as well. I asked them to arrange a different delivery for me so that I could receive the phone before Raya considering that they made the mistake in the first place so they should take full responsibility but kept delaying the response everytime I asked for updates stating they are waiting for “respective team’s response”. It has been 3 days and there is still no progress to this issue. So frustrating to deal with!