Paid $900 to be forgotten by scheduler, resolved by product relations.
Paid $900 on the 4th of March to be scheduled for machine maintenance. They didn't contact me about scheduling until the 13th, only after i reached out to verify i was scheduled. Now it's the 16th and i'm still not on their maintenance schedule and i'm out $900. No one at boss laser seems to care or be helpful enough to schedule a maintenance appointment. My laser has been down for more than 2 weeks and i'm fighting to just get on the schedule AFTER paying. Update: They reached out and were able to make it out sooner. They also provided me with a free lens for my trouble. The tech they sent out, Robert, was incredibly helpful and knowledgeable.