I don't know why they were given a 4.4. They should be a 10! Donna's Quagmire
Terry and her team have worked with me for about 2 years. I'm disorganized and completely terrible about procrastinating. Not only is she (they) totally knowledgeable but patient and kind. They never are short with me and are understanding. They are good about relating to me, have empathy and appear to be getting years of problems handled proficiently.