Bait-and-Switch Scam & Consumer Deception by Earn2Trade!
Do not trust Earn2Trade. This company uses deceptive marketing practices and live system misinformation to lure traders into buying accounts, and then completely refuses to take responsibility or issue refunds when their own system is proven wrong. Here are the undeniable facts of how I was scammed by Earn2Trade: * The Misinformation: Just days before purchasing my account, I explicitly asked their official platform support chatbot (Will) if Level 2 (DOM) market data for the CME bundle was included for free during the Gauntlet Mini evaluation phase. The system explicitly answered: "Yes - during the Gauntlet Mini™ evaluation, Level 2 market data for the CME bundle is included at no extra cost if your CME status is non-professional." * The Purchase: Relying entirely on this official confirmation—since Level 2 DOM order flow is vital for my professional trading strategy—I purchased The Gauntlet Mini™ 50K account. * Account Details: - User Name: SUXROBJON - Evaluation ID: sset18509gau50d31261 - Date of Payment: May 31, 2026 - Transaction Number: 52894851 - Amount Paid: $68.00 (Success via EARN2TRADE - BAHIA EDU, DUBAI) * The Bait-and-Switch: Once I logged into my Finamark platform, my DOM window displayed a red warning error: "View is top of book only. Contact your data provider for full depth." Earn2Trade restricted my account to Level 1 data only. * The Support Denial: I contacted live human support (Agent Ysmarlin) and provided clear screenshot evidence of their bot promising free Level 2 data just days prior. Ysmarlin directly admitted that the system gave me outdated/false information because their bot was not synchronized with recent changes. However, even after acknowledging their own platform's error, they REFUSED to manually enable Level 2 data and REFUSED to issue a full refund! Instead, they told me to pay an extra $54/month to get what they had promised was free. They even stated that this decision was fully reviewed and finalized by a manager. This is a textbook example of a bait-and-switch scam under consumer protection laws. They promise a specific core feature to get your money, deliver a crippled product, and then trap you by using their "non-refundable billing policy" as an excuse for their own internal technical failures. I am calling directly on Earn2Trade's leadership, CEO Ryan Masten and Co-Founder Csaba Frakas, to address this case of blatant consumer deception. I will be submitting these identical screenshots and proof to my financial institution to initiate a formal chargeback dispute for fraudulent practices. Avoid Earn2Trade at all costs if you want honest service, reliable data, and a company that respects its own legal representations to customers!