your customer service representatives…
your customer service representatives do not compliment the quality of your bikes. I'm so disappointed in so many conversations and transactions with your representatives. Please look back over my interactions and "recorded calls". I've spent over three thousand dollars with your establishment, and Im very clear on how business goes here...The bikes are absolutely hands down great.But I wish I brought from another company who really cared about customer service and maintaining a positive relationship with patrons. where is the survey, where is the call back and why they lie and mislead.I will be writing a formal letter to express my experience since February, 2026 and as a professional person, I will spread the word. Why do you hire people that are not on board with your mission? Or maybe this is what it is.I very unhappy and honestly, I do not expect a follow up