Misleading, Unprofessional, and Ultimately Harmful Experience
Update: After posting my review, Timeshare Legal responded with statements that do not address the actual issues I experienced. To clarify: • Their assigned law firm impersonated my wife during a call with the developer, using her personal information without consent. • An FTC complaint was filed in my name without my authorization. • I was instructed to ignore calls and letters from the developer and not bring the account current — the opposite of what they now claim publicly. • No legal advice, negotiation, or cancellation work was ever performed, despite this being the most expensive part of their process. Timeshare Legal’s public response repeats contract language but avoids these documented actions. My experience was not a misunderstanding — it was a series of unauthorized and harmful steps that I would never recommend to anyone. My wife and I had an extremely disappointing and damaging experience with Timeshare Legal. They presented themselves as a legitimate service that could help us exit our timeshare. They charged us $6,499 and immediately handed us off to a group they called “Thompson & Associates,” who they represented as our legal team. Very early on, the red flags started. We were instructed to hide their involvement from the developer, avoid answering calls, and intentionally let our account fall behind. We later learned that Timeshare Legal is not a licensed law firm and had no legal authority to represent us in any capacity. That became obvious when they pushed all the actual work onto us while claiming they were handling things behind the scenes. They drafted grievance letters for us, told us to sign and mail them, and even filed a complaint with the FTC without our knowledge or input. The most disturbing part was when their “legal team” impersonated my wife during a phone call to the developer—something we never authorized and only discovered when the developer contacted us. Despite all their promises, no progress was ever made, and following their instructions caused our account to become delinquent and harmed our credit. They did not negotiate with the developer, did not communicate with them, and did not provide the legal representation we were told we were paying for. We are now left cleaning up the financial and credit damage caused by their guidance. Based on our experience, I strongly urge others to be extremely cautious before engaging with Timeshare Legal.