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Teri Chace

美国

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cicinia.com

This company is a disaster for me

This company is a disaster for me. Possibly they are unethical. I ordered a dress and when it arrived it was too tight. I wrote and asked how to return it for a refund (less 10% restocking fee). Instead of providing the address, they required photos proving it doesn't fit, which I sent. They responded by suggesting I keep the dress and resell it. They have reminded me that it is custom-made (bullsh*t; it's simply a Size 10). They have warned me that return postage to China is very high. Most-recent message upped the offer on a partial refund and did not provide their address. I feel like a fool. BEWARE, DO NOT SHOP WITH THIS COMPANY. UPDATE: When I went to resell the pristine dress locally (a very nice dress shop, consignment, specializes in formal, wedding, and prom dresses...perfect, right? nope.) the woman there looked it over and said with a loud sigh, "this dress is poorly made and the fabric is cheap. I will not accept it." Now what? I lost half of what I paid for it and would never shop here again. BUT WAIT IT GETS WORSE. A few weeks later, Cicinia messages me: "How about we refund you [an additional] 25$ and you delete [my negative review]?" Buyer beware.

2026-03-20