Rapid Radio devices are NOT serviceable if they malfunction
I left my 2 radios in the rain. Rapid Radios said they are water resistant, not waterproof when I contacted them. The devices no longer work and I wanted to know where I could get them serviced, expecting to pay. Rapid Radios DOES NOT service malfunctioning radio devices and you must have purchased their protection package in order to receive a new device. The radio devices are not serviceable. Therefore, my $500 investment is flushed down the toilet.