Phenomenal Service
I have used a DJI Drone (Mini 3 Pro) for around 3 years now and it has been amazing. Due to using it for work I have had many crashes (User Error) and 100% of the time DJI have replaced the drone without issue the next day via their car refresh package (Would recommend to anyone buying a drone) I've had around 4 - 5 different drones off DJI in the last 3 years, I had an issue with the controller and the drone I reported it to DJI and had a repair done and sent back out to me within 3 days. DJI Service has always been amazing I would never imagine buying a drone from any other manufacturer, I have proceeded to purchase a spare Mini 3 for work and currently looking into Avatas. The service has been phenomenal never an argument no need to complain they will sort it out 100% of the time. They always follow up with checkins to double check everything is running smoothly and without issue. Recently I had crashed my drone at a property shoot and needed a new one for work I had 2 days following, I submitted my report and a new one was sent out straight away and I had it the day after it was crashed. I use DJI gimbals and mics for work as well and they've never let me know however I know if they ever do there will be someone there ready to assist me with anything I ever need. DJI have always been amazing one of the best companies to invest your money into equipment with, I will continue using DJI for all my work equipment.