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chris s

美国

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Sportsman's Guide

Good gear at decent prices, terrible fulfillment/customer service

Good gear at decent prices. Lots of good sales. The products are all decent quality for the price. Thats where the good ends. The fulfillment process has really fallen off as of late. I currently have an order that is 2 weeks old that hasn't shipped, an order i placed after that one has already arrived, makes zero sense. Sometimes your order will ship within a day or two other times it can take literally weeks before it ships out. Kind of hard to plan when it can take anywhere between 3 days and a month to recieve your order. Do NOT ever order ammo, the last 3 shipments of ammo I ordered was so terribly packed the boxes all broke open with hundreds of rounds rolling around in the big shipping box. Customer service is useless and feeds you a line of whatever you want to hear but clearly has no say so on how the warehouse operates (or doesn't operate).If they can get their warehouse workers back in line this is for sure a 5 star company.

2026-03-23