Customer support is non existent
I have been a Midphase customer fo 16 yrs for web and email hosting. Sincer making changes to their system I have not been able to log into my acct or send or receive emails. This has killed my business. The only way to attempt to reach support is by starting a ticket which goes no where. They have abandoned their phone support and they do not respond to email inquiries other than the initial auto-confirmation email. They are still charging my credit card however while they hold my domain hostage. Do yourself a favor and use a company that yruely cares about custpmer service, because even after being a loyal customer for 16 yrs they couldn't care less.