Ask for Ray!
Absolutely fantastic service from start to finish. When you call the number, a person answers immediately or they call you back within a very short time period. I spoke to an absolute legend on their team named Ray, and his knowledge/expertise of Switzerland blew me away. Absolute excellent service too! His response time was usually within a couple hours, if not a few minutes. He made the booking process seamless and answered all one hundred of my questions. Absolutely wonderful!