I received their MagSafe Light
I received their MagSafe Light, and after I opened and tried to close it; there was a gap; so I couldn’t close it back all the way. As I was trying to close the gap, the hinge snapped in the middle. I emailed them for a solution and they sent me another one within a few days. I have now bought two more Ulanzi products because of this amazing customer service. The gooseneck light and the magnetic stand. Now when I see Ulanzi, not only are their products smartly designed but if there’s an issue, they will move fast to find a solution for you.