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Ms V

美国

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BeautyLIV.com

Never received second item from order

Never received second item from order. Per Customer Service, item was delivered to my address. I contacted customer service and was informed per their investigation the item was delivered. I never received proof of delivery as with others. Good thing item was only $100 and not $300. I was basically informed item was stolen after delivery which they are not responsible for. As a paying customer, if thats the policy insurance or sign for delivery should be implemented. Its 2026 we and neighbors have video cameras and upon review, no delivery was received that day. No replacement, credit or refund was offered. I have shopped with this company numerous times without any issues. I also noticed several other people had the same issue.

2026-03-24