Our counselor Ellen Peterson
Our counselor Ellen Peterson was very patient and informative of each step we went over in the members portal, explaining what documents she needed and why, not getting upset when we had questions, but taking the time to explain so that we understood what our next steps to homeownership would look like. We had a couple of missteps that needed to be corrected on our end, but because Ellen explained everything so efficiently we were able to handle everything that we needed within the time frame allowed. Thank you for having the tools and resources to help, and explain our next steps with us in detail. It is very much appreciated.