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Ruffin Brothers

美国

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1 条评价

VidMuse

Program failure, Lacks Integrity, Customer support and program functionality- subpar.

LMAO What a joke. They respond to a bad revies in under an hour. but took a week to even repond to my several email request to fix the videos they jacked up. So now im gonna post the video they made just to show you what they washing their hands and leaving me with for my almost $500 GO Here to our youtube: @4ruffins This email from Vimuse says it all: VidMuse Support 5:13 AM (12 hours ago) to me "Dear User, We have received your feedback regarding the technical issues in your project, including missing audio and staging errors, as well as the weeklong delay in our response. We understand how frustrating these quality challenges have been for your workflow. After a thorough review, we have concluded that these issues are related to the current boundaries of our generation models in handling complex scene requirements. Our records show that we previously provided over 3,000 credits as a gesture of goodwill to support your project that you spent over 7,000 credits creating. Since substantial compensation has already been issued to address these model-related limitations, we are unable to offer additional credit refunds at this time. We sincerely apologize for the frustration caused by the project results and the delay in our follow-up. Thank you for your patience and for sharing your detailed observations. For any further assistance, please reach out to us exclusively by submitting a new feedback form through this link: Now after admitting they're program utterly failed. they still took my money, asked for extra money to fix it, got that extra money, spent those credits, utterlly failed to generate the video AGAIN (Failed 3 Times in Total), then sent me this sad email. Leaving me with a 2 credits balance, over $450 spent, NO VIDEO, No Refund, No Credits, and No Remorse.

2026-03-26