I rarely leave negative reviews
I rarely leave negative reviews, but this experience has been genuinely disappointing. I purchased a case from Bare Cases, and within a very short period of normal use, it began to deteriorate. The corners started fraying, and the case eventually tore. This was not heavy use, and certainly not misuse. To their credit, they sent a replacement. However, the replacement developed the exact same issue within a similarly short timeframe. At this point, it is difficult to view this as anything other than a product quality issue. What is most concerning is how this was handled: My request for a refund was declined I was told the damage was not due to a manufacturing defect I was offered another replacement, but only if I paid USD 15 for shipping So in summary; two products failed in the same way, and I am now being asked to pay more for a third attempt. I find this difficult to accept. A case should be able to withstand normal day-to-day use. When the same failure occurs more than once, the expectation would be that the company stands behind its product. Unfortunately, that has not been the case here.