Worst Customer Service! Defective Product!
I am extremely frustrated with both the COOSPO product and their customer service. The item I received is faulty and constantly disconnects from the app, making it basically unusable. Customer service was painfully slow and unhelpful, it took multiple emails just to get a response, and even then I was sent in endless circles with tutorials, instructions, and video requests while the product still didn’t work. To make matters worse, they expect customers to pay for international return shipping, which is completely unreasonable, and kept asking for information they already have, adding unnecessary frustration. Between the poor product quality and the unresponsive, ineffective support, this has been an absolute waste of time. I strongly advise anyone considering COOSPO to think twice before purchasing. This product is not worth it!!!