Service with a Smile
When I placed my order online, I was unaware that this was just a "drop off service" and was alerted to it after I had already paid. I used the online Chat feature and the rep assured me they would carry it up to the 2nd floor for me. My A/C purchase arrived fairly close to the expected time which was late into the evening. I was able to use the tracking link to gauge the arrival time, however; my delivery rep Ronald communicated his schedule prior to the delivery. He was so pleasant, professional, and extremely considerate. When I tried to tip him he would not accept it. He thanked me for my business a couple of times and had a smile on his face the whole time. I would use this service again in a heartbeat! Plus Ronald was just awesome. Thank you!